The Grand Petite

Last Updated: 18/02/2026
 

1. Legal Entity & Application

These Terms & Conditions govern all services provided by The Grand Petite with principal place of business at Paarl, Western Cape. These terms apply to all quotations, bookings, and services rendered within the Republic of South Africa.
 

2. Compliance with South African Law

These Terms & Conditions are drafted in accordance with the Consumer Protection Act 68 of 2008 (CPA), the Protection of Personal Information Act 4 of 2013 (POPIA), and other applicable South African legislation.
 

3. Booking, Deposits & Payment

A non-refundable deposit of 50% is required to secure an event date. No booking is confirmed until the deposit reflects in our account. The remaining balance must be paid no later 14 days prior to the event. Failure to do so may result in cancellation without refund of the deposit.
 

All payments made are subject to the agreed quotation. Late payments may incur interest in accordance with the Prescribed Rate of Interest Act.
 

4. Consultation Fee

A consultation fee of R950 (Nine Hundred and Fifty Rand) per hour is charged for all planning and advisory consultations. Should the Client proceed with booking The Grand Petite’s services, the total consultation fees paid will be deducted from the final event invoice.
 

Consultation fees are non-refundable if the Client elects not to proceed with a booking.
 

5. Cancellations & Refund Policy (CPA Section 17)

In terms of Section 17 of the Consumer Protection Act, a reasonable cancellation fee may apply. Deposits are strictly non-refundable.
 

Cancellations made within 14 days of the event may be liable for up to 100% of the total booking value, depending on costs already incurred.
 

Any refunds, if applicable, will be processed within a reasonable period after deduction of actual expenses incurred.
 

6. Rescheduling

Rescheduling is subject to availability. If The Grand Petite is unavailable for the proposed new date, the cancellation policy will apply.
 

7. Client Responsibilities

The Client is responsible for ensuring venue access, safety compliance, weather protection for outdoor events, adequate supervision of children, and securing any required permissions from venues or estates.

 

8. Rental Items, Damage & Indemnity

All décor, props, and hired items remain the property of The Grand Petite. The Client accepts full responsibility for any loss, theft, or damage beyond fair wear and tear. The Client indemnifies and holds harmless The Grand Petite against any claims, damages, injuries, or losses arising from the event, except where caused by gross negligence.
 

9. Limitation of Liability

To the fullest extent permitted by South African law, The Grand Petite’s liability shall be limited to the total amount paid by the Client for the specific event. We shall not be liable for indirect, consequential, or special damages.
 

10. Force Majeure

The Grand Petite shall not be liable for failure to perform due to causes beyond reasonable control, including but not limited to natural disasters, severe weather, government restrictions, strikes, pandemics, or illness.

 

11. Protection of Personal Information (POPIA)

Personal information collected will be processed lawfully and used solely for event planning and communication purposes. We will not share personal information with third parties without consent, unless legally required.

 

12. Intellectual Property

All creative concepts, styling designs, mood boards, and materials remain the intellectual property of The Grand Petite and may not be reproduced without written consent.
 

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the courts of Paarl, Western Cape.

 

14. Acceptance

By paying the deposit and confirming the booking, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.